Here to help

Sideline Story support

For questions, bugs, or purchase help, email jmkprintsllc@gmail.com.

What can I use for free?

You can keep one player and one season, log its entries, and finish a shareable keepsake. The sample year is separate from your family records and does not require a purchase.

What does Pro add?

Pro unlocks more players and seasons and the career view. It is offered as an auto-renewing annual subscription or a one-time lifetime purchase once the app launches. The app shows Apple's current local price before you buy.

How do I restore a purchase?

Open the Pro screen and tap “Restore Purchases.” Use the Apple Account that made the original purchase. If a purchase still does not appear, email us with the product name and approximate purchase date. Do not send payment card details.

Where are photos and records stored?

They are saved on your device and may sync through your private iCloud account. Check that your devices use the same Apple Account and have iCloud available. Sync can take time after a new install or a period offline.

Can I order a printed keepsake?

Printed product checkout is not available in Sideline Story yet. You can currently save or share a finished digital keepsake. We will add ordering details when print listings are ready.

How do I delete data?

Open an entry to edit or delete it. The Season menu also lets you edit or delete a season or player. Review our privacy policy for iCloud and exported copies.